When your Canon Pixma g6020 goes offline you must face issues during getting prints. The offline issues always come with the printer either if the user hasn’t used the printer for a long time or if the printer setup is not completed or corrupted. However, in many cases when users are facing printer offline issue, they reported different reasons behind it.

Hence, if you are facing the issue in your printer and unable to get the prints or scan copies then don’t worry, because you are at the right place. Here in this blog, you will find the possible cause behind the error and solutions to fix it. Getting Canon printer Pixma g6020 back online from offline is not very difficult. You need to perform a few troubleshooting steps to fix it. But before you move to solutions, you should know about some common issues.

So, let’s start the guide:

Causes Behind Canon Pixma G6020 Printer Offline Issue

• It can cause due to technical error.
• Maybe your printer setup is not complete or corrupted.
• Check if the printer is connected well with the internet.
• Ensure that printer power is on.
• When printer drivers have issues, users face the printer offline issue.

After knowing about the possible causes of offline error, now you can proceed to learn the ways to fix it.

How To Get Canon G6020 Printer Online Back?

When the printer goes offline it creates a lot of problems for the users, they cannot get prints, cannot scan copies, and not even send or receive the fax. This is a little irritating but can be solved in just a few minutes with troubleshooting steps. So let us start with the guide to fix it as soon as possible.

Solution 1: Clear Print Jobs

By clearing the previous printing jobs you can fix the canon printer offline issue. So, to delete the printing commands follow the below points.

1. Open your computer and click on Start
2. Now select the Settings from the menu
3. Open Devices window, and click Printers and Scanners
4. In the new window select your printer and right-click
5. Now choose “See what’s printing” from the drop-down menu.
6. In the new window, you will see all the pending printing jobs
7. So select all and delete them

Solution 2: Change Printer Status

1. Go to Printers and Scanners window and select your printer
2. Now right-click and choose “See what’s printing”
3. In the new window click on Printer in the top menu
4. Now choose “Use printer online” from the menu.

In this way, you can command your printer to come online. This will help in changing the status of your printer and it can come online from offline.

Solution 3: Check Printer Setup

When printer setup is outdated or not installed completely, you likely to face this problem. Hence, to get your printer out of the situation you need to check the printer setup. Make sure that you are not using the old or outdated printer setup. If yes then update it from the official Canon printer website.

Solution 4: Check Network Connection

Sometimes when the internet network is not stable or your printer or computer is not connected well with the printer then you may face the offline issue. To fix this network issue, you can check your router and restart it. Go your computer and on the Airplane mode, then after 20 seconds off the mode. Next, you can do is- reconnect your printer and computer with the internet router.

Solution5: Re-install Printer Drivers

Now, if nothing works, uninstall the printer drivers and again install them. For this follow the below instructions nor you can use the printer manual.

1. Go to the Downloads folder and select your printer driver setup file
2. Select Uninstall option
3. Once the process is done, then go to setup file
4. Or you can choose to download the printer driver file again
5. Go to Canon official website and select your printer driver’s latest version according to your current OS.
6. Now download the driver file
7. Next, you have to Run the file and follow the instructions
8. Choose Install option  to start the installation process
9. Do not interrupt while processing
10. Once it gets complete, close the window and restart your computer.

After restarting now try to print any document and check if Canon Pixma g6020 printer comes to online or not. With the help of our step-by-step guide, we are pretty sure that your printer will come offline. However, you not or you face the same issue again and again then you should take the help of a trained technician. You can contact the Canon printer experts for the solution, as they are trained and know possibles causes of such errors. Therefore they can help in solving the error within a minute.